Alarm.Com MyQ Manuel d'utilisateur télécharger pdf (Page 49)

Total Connect 2.0 Online Help Guide

– 47 –

Working with your Dealer / Installer to correct issues

There may be times when the quickest way to resolve a problem would be to grant permission for the Deal-

er/Installer to access you Total Connect account and check the configuration.

As a result of an issue or special configuration changes, your Dealer/Installer may contact you and ask that

you grant them permission to access your account.

Be aware that this permission limits the Dealer/Installer to a 1 hour window for each session granted. During

that session the Dealer/Installer CAN NOT view your video or passwords.

To grant permission:

1. Log into your TC2 account.

2. Open Users, and hover over the user. Click the Edit button.

3. Check the Security Professional Access box, and confirm the pop-up security message.

4. Click Save.

1 2 ... 44 45 46 47 48 49 50

Pas de commentaire

Alarm.Com MyQ Manuel d'utilisateur Page 49